Las Alcobas, a Luxury Collection Hotel, Napa Valley

4.3 (12 reviews)

1915 Main Street, St. Helena, CA, 94574, United States   •  Weather:    •   Local Time:     •  Phone: 707-963-7000  

4.3

Hotel Policies

Adult Retreat
Las Alcobas, a Luxury Collection Hotel, Napa Valley is an adult-only retreat and does not permit children 16 or under.

American Disabilities Association Policy
The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Cancellation Policy
The hotel cancelation policy varies by rate plan book.  Please reference your reservation confirmation or pre-stay message that was emailed to you for the correct cancelation policy to follow.

Check Cashing Policy
Check cashing is unavailable.

Damage Policy
Any damage caused to guest rooms or public area property by a guest will be charged to the credit card on file.  Receipts for replacement/ repair will be provided upon request. 

Debit Card Policy
At time of check in, authorization for full stay’s room rate, taxes, amenity fee and 20% of nightly room rate will be authorized as a deposit for your stay.  Should any funds be unspent at time of check out they will be released and debit card company will return to your account within 2-3 business days of departure.  Credit card policy requires authorization only, not receipt of funds.

SPG Members - enjoy free standard internet access when you book through Starwood websites, mobile websites and mobile apps. Not a member? Join Now >>

Early Departure Policy
Please be advised that all nights are subject to 14 days cancellation to avoid any penalty. 

Gift Certificate Redemption
Gift certificate reservations are based on availability and must be made in advance. The original certificate must be presented at the time of check-in. Lost or damaged gift certificates will not be replaced. Extensions to the expiration date are not permitted.

Pet Policy
Las Alcobas Napa Valley does not permit dogs or animals of any kind.

Smoking Policy
All guest rooms and public areas are 100% non-smoking - including the use of e-cigarettes (vapor cigarettes). This hotel charges a cleaning fee of $200 per room and/or $500 per public space if evidence of guest smoking is found in prohibited areas.

Weekend Policy
A two- or three-night minimum length of stay is required for most weekend reservations year around.